What We Collect and Why We Keep It
When you register, we collect your name, contact details, and identity verification documents. When you fund your account using JazzCash, Easypaisa or Raast, we record transaction references — not your full wallet PIN or password. We keep this data to process withdrawals correctly, verify your account,
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and respond to any disputes you raise through support. Device data such as your browser type, IP address and session timestamps are logged automatically to protect your account from unauthorised access. We do not sell your personal information to third parties. Data shared with payment processors
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— including mobile wallet providers handling JazzCash and Easypaisa transfers — is limited to what those processors need to complete your transaction. Raast bank-linked transfers involve your bank's own privacy terms as well as ours. Retention periods follow applicable law; where local law and eligible regions
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permit us to operate, we hold data only as long as necessary for account management and compliance purposes. You can request a copy of the data we hold on your account by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.